Our team is particularly well respected for
helping our clients resolve difficult IT projects either through
re-negotiation or more formal dispute resolution methods.
Sitting within the main Outsourcing,
Technology and Commercial team and working as a combined team
of specialist IT dispute resolution lawyers and commercial IT
lawyers, we have been successful in re-aligning a number of the
highest profile IT contracts which regularly feature in the
national and computer press.
Our Signal
methodology is an invaluable tool for determining strategy for
problem IT projects. Signal helps capture and analyse the
technical, commercial and legal issues which are key to the
decision making process. This approach sits alongside our award
winning Reaching Solutions approach to
dispute resolution.
Whilst termination of a relationship is
sometimes the preferred route, we are proud of our track record in
taking distressed projects and turning the relationship
around.
Our lawyers work closely with our team of
in-house forensic accountants in
preparing claims and challenging cross claims. We are the
only law firm to offer such an approach.
We supported the companies below in relation
to their IT projects. To find out how we might support you,
please contact David Barker.
The following are a few examples of our
clients' projects:
- Her Majesty's Revenue and
Customs in its dispute with EDS in respect of the New Tax
Credits IT System. This was a high profile dispute with a
substantial settlement involving compensation of £71.25 million
paid by EDS to HMRC.
- United Assurance against
Unisys for breach of contract arising out of performance problems
with software delivered to the value of £14 million. This included
advice on termination and the conduct of the subsequent High Court
claim against the US supplier.
- Department for Work and
Pensions in dispute with a US supplier of a high profile
IT system under a PFI contract. The dispute team undertook a
detailed review of the status of the project, supplier performance
and possible remedies. The team then assisted in relation to a
substantial renegotiation.
- A major IT supplier in
dispute with a UK retailer with approximately 500 retail outlets.
The dispute concerned the development and implementation of an EPOS
system. We played a central role in identifying a process for the
settlement of disputes and re-baselining of the agreement which
subsequently led to user acceptance and roll-out.