Sometimes being embedded in the client team is the only way to get the job done
It is often said that lawyers do not “understand a client’s business”. To correct that assumption – and to deliver a major project – we often work on a client’s premises over a sustained period of time.
This is what we did when advising a large Government agency on the procurement of a second generation BPO outsourcing. Seconding key members of our project team to work from the client’s premises enabled us to embed ourselves within the client team, work seamlessly with them, and fully understand the day-to-day issues and challenges they faced. This certainly helped in dealing with all major risk issues and meeting the project milestones.
As well as preparing, advising on and obtaining instructions on all the contract documentation, we ran the competitive dialogue discussions with bidders and provided project support. We advised on all legal aspects of the transaction, from due diligence to pensions, from employment and property to management of the dialogue process. Our Pinsent Masons’ project management methodology has also been crucial in helping the client deliver this major project on time and to budget.