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Mindful Business Charter

Pinsent Masons, three of the UK’s biggest banks and nine of the UK’s top law firms have joined together in an unprecedented alliance to change avoidable working practices that can cause mental health and wellbeing issues for employees.

The Mindful Business Charter, developed by Pinsent Masons, Barclays and Addleshaw Goddard, is the first time banks and their legal services providers have come together to reach a shared agenda for mental health and wellbeing.

The Mindful Business Charter provides institutions an opportunity to support employees in changing the way they work and managing the risks of work-related stress. The Charter is brave and commercial. It recognises that we cannot remove all sources of stress, nor will change happen overnight – however, as a legal community we have a responsibility to try and do things differently.

All of the signatories have committed to a set of principles centred on improved communication, respect for working hours and considerate delegation of tasks. Performance against these principles will be monitored as part of relationship review meetings.

In signing, these organisations pledge to promote a culture of openness about mental wellbeing, ensure responsible business is included as an area of assessment during significant procurement processes and drive forward the actions and necessary change in support of the principles of the Charter.

Philip Aiken, Managing Director at Barclays said:

"Barclays takes the health and wellbeing of its employees very seriously and that extends to our external advisors who we view to be an extension of our legal function. The take-up of the Charter from so many of our banking and legal counterparts shows the power of collaboration to foster change. I believe it shouldn't stop there. We hope that in time these principles will be applied in all organisations across all sectors."

Richard Foley, Senior Partner of Pinsent Masons added:

"Professional advisers are often in a position of privilege, so it is easy to underestimate or overlook the impact of the work they do on their wellbeing. Mental health issues impact people at all levels and in all sectors. Changing working practices have increased those pressures significantly. It is not good enough to just accept that as the price we have to pay. We have a responsibility to make changes."

Charles Penney, Senior Partner at Addleshaw Goddard continues:

"Mental wellbeing has a huge impact on organisations and individuals, their friends and families. In many instances small changes can have exponentially positive impacts in reducing stress. This in turn helps improve retention, motivation, and productivity while addressing absenteeism. We are proud to be working alongside Barclays and Pinsent Masons in driving this charter forward."

Founding signatories: Barclays, Lloyds Banking Group, NatWest and law firms Addleshaw Goddard, Ashurst, Baker McKenzie, Clifford Chance, Eversheds Sutherland, Hogan Lovells, Norton Rose Fulbright, Pinsent Masons and Simmons & Simmons.

Supporting organisations: mental health charity Mind, the SRA, Law Society and the Lord Mayor's Office were also consulted with during development of the Charter.

If you’d like to join us in committing to the Mindful Business Charter, contact

Key Contacts