James advises on technology, outsourcing and other strategic commercial transactions, including digital transformation programs, as-a-service transactions, technology-led carve-in and outs, ITO and BPO outsourcing transactions. He also advises on the acquisition, development, transfer and licensing of IP, data and content.

James's experience

  • Advised a leading Australian dairy and food company on the implementation of an enterprise cloud-based warehouse management system that is critical to the management of its logistic functions, this included resolving historical IP issues with the vendor that related to ownership of key bespoke software components.

  • Advised a healthcare services provider in navigating the data use and regulatory considerations associated with joining a clinical trial data sharing network of rural general practitioners operated by universities in Australia.

  • Advised a regional primary health network to modernise and streamline end to end contracting, reviewing and restructuring service delivery arrangements with 200+ providers. Also led restructuring of its full technology contracting footprint, covering core managed services and key data sharing licences enabling information exchange across more than 30 health services.

  • Advised a leading Australian construction company, on the legal and operational considerations associated with the extraction of data from a leading cloud platform and transition of data and services to another provider.

  • Advised Coles Supermarkets Australia Pty Ltd a leading Australian retailer on the identification and mitigation of legal and operational risks associated with the adoption of several AI powered enterprise platforms from major global vendors. This included the adoption of an AI to support critical human resource functions.

  • Supported MMG Australia Limited on the outsourcing of services for the management of critical data centres.

  • Advised a leading Australian dairy and food company on the strategic review and negotiation of terms for potential behind the meter solar power purchase agreements with major energy providers.

  • Advised a leading ASX-listed Australian dairy and food company on a range of commercial and technology agreements including cloud services, outsourcing, software licensing, and professional services, as well as providing guidance on technology, privacy and intellectual property matters.

  • Advised a global government technology solutions provider on commercial and technology contracting matters for Australia, including support for the commercial management team and assistance with preparing RFP responses for large traffic management technology bids across Australia.

  • Advised an Australian industry dispute resolution body on all legal aspects of the appointment of a vendor to undertake the design, implementation and support of a new contact centre solution with a preferred bidder in Australia.

Out-Law / Insight by James Arnott

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