Jacqueline Harris
Partner
Product liability
No business is immune to product failure. Even the biggest and most sophisticated companies face risks. With better foresight and planning, product failures can be prevented.
Pinsent Masons’ cross practice group team of product liability specialists can help to identify and minimise risks before problems arise. Should product defect/failure occur, the team can help to minimise regulatory and reputational exposure and achieve the best possible outcome from the incident.
Our product liability team covers the full range of product related challenges including:
- Civil claims and defence – bringing and defending financial claims for losses due to product defects (both widespread and isolated but serious) including handling quantum via our forensic accounting team
- Product regulatory compliance – keeping products lawfully on sale
- Product defects – addressing issues around fact gathering, risk assessment and control, warnings, withdrawals and recalls
- Regulatory defence – handling interfaces with trading standards, the OPSS and other relevant authorities including criminal defence
- Regulatory change – advising manufacturers and retailers on changes in relation to product compliance and standards, particularly in relation to Brexit, and on the re-organisation of supply chains and labelling to ensure that product lines remain compliant in both EU and UK post the transition period
- Wide ranging experience – our team has extensive experience of advising clients from across our sectors on all aspects of product liability and safety. That experience, gained over many years working on highly complex and some of the most high profile cases, covers a variety of products including pharma, implants, food, consumer goods and electricals, to vehicles, components, chemicals, construction products and industrials
- Broad capability – our team includes people with decades of experience in insurance, engineering, retail compliance, trading standards, accounting and more recently the Office for Product Safety and Standards
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Out-Law / Product liability
Our latest work
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Latest press releases
Show me all press releasesPinsent Masons advises on Shackleton exit
Multinational law firm Pinsent Masons has advised the shareholders of independent financial advisory and wealth management firm Shackleton, including the private equity buy-and-build specialist Sovereign Capital Partners, on the exit to Lee Equity Partners.
Pinsent Masons named by The Times as a Top 50 Employer for Gender Equality
Multinational law firm Pinsent Masons has been announced by Business in the Community as one of The Times Top 50 Employers for Gender Equality in 2025. This year’s list marks the sixth time that the firm has been recognised for its commitment to embedding gender equality into all levels of the organisation.
Pinsent Masons act as key adviser to Dalmore Capital in relation to acquisition by Royal London
Multinational Law firm Pinsent Masons played a key role in advising the UK-based infrastructure asset manager Dalmore Capital through its acquisition by UK pensions and investment giant Royal London.
