New UK flexible working rights a step closer

Out-Law News | 25 May 2023 | 12:12 pm |

Anne Sammon tells HRNews about the new rights contained in the Employment Relations (Flexible Working) Bill 

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  • Transcript

    Anticipated new laws on flexible working have come one step closer and are set to become law in the coming weeks. The Bill passed through unopposed on second reading in the House of Lords. The Bill, originally introduced by Labour MP Yasmin Qureshi, has already cleared the House of Commons. It spells good news for employees, but employers will need to take on board a number of additional responsibilities.

    The headline change is making the right to request flexible working a day one right, removing the current 26-week qualifying period. At consultation stage that is a change that has widespread support - 91% of respondents were in favour, with most of them saying they consider flexible working requests from day one anyway. Other measures include:

    - a new requirement for employers to consult with their employee when intending to decline the request for flexible working

    - allowing employees to make two flexible working requests in any 12-month period, rather than only one as currently allowed

    - reducing the time limit for an employer to respond to a flexible working request from three to two months, and

    - removing the requirement for employees to detail the effects of their flexible working request on the employer and to include ways on how it might be dealt with

    The Bill still has to undergo further scrutiny in the Lords but it has cross party support and is expected to become law in the coming weeks. But should employers wait before taking action? It’s a question I put to Anne Sammon:

    Anne Sammon: “I think if I was an employer, I'd be considering implementing this now rather than waiting for the legislation and part of that is because this is just a right for someone to request flexible working. So, where you've got a genuine business reason for not being able to accommodate that, you're able to still reject the request and as well as, obviously, the right to request flexible working, we've also got other protection like indirect sex discrimination. So, if you were to refuse a woman's flexible working request, even if she doesn't have the statutory right to make one, and that's connected with her inability to, maybe, combine work and her childcare requirements, that of itself could potentially be discriminatory. So, I think facing into this now and thinking about how you might implement it within your own organisation in advance of the legislation coming in is quite a sensible idea.”

    Joe Glavina: “I see in the HR press there’s an HR professional warning employers that if they introduce this right now, they’ll likely form a contractual entitlement that must be adhered to. Do you agree with that?”

    Anne Sammon: “I'm not sure that I agree that a right to request flexible working is necessarily a contractual right. We see lots of policies that are worded in such a way as to make it very clear that they're non-contractual and might be changed over time. But again, I think the other really key thing is that this is just a right to request and, therefore, if an employee were to put in a request that doesn't work from a business's perspective, the business can reject it, and they will always have been able to, so it’s not that significant a right that should have a really adverse impact on lots of employers.”

    Joe Glavina: “One of the articles quotes an employment lawyer called Yvonne Gallagher and she refers to the ability in the bill to apply twice in a 12-month period for a change to working arrangements, and she says HR departments may therefore have to deal with a greater volume of requests. Do you agree with that?

    Anne Sammon: “I’m not sure it necessarily follows that just because an employee has got the right to put in two requests in any 12-month period that lots of them will do. I think it depends on how you deal with those flexible working requests. If you grant someone's flexible working request, my experience is that they don't tend to put in another request for several years down the line when their circumstances have changed. So, I think it would be unusual for somebody to put in one request in 12 months, and a second request if their first request has been accepted. Part of that, as well, would depend on, when you're rejecting a request, what's the rationale that you give to the employee and is it a sensible and coherent one because, again, if you've said to somebody that, for example, a role can't be done on a three day per week basis, it's unlikely that they'd put in a second request for the same thing if you've properly explained why it's not appropriate, or why it can't be done. So, I think some of this will depend on how employers go about their communication exercise where they are rejecting a request and kind of making sure that they take the employee on that journey so that they really understand what is and isn't possible in the particular role that they're undertaking.”

    Anne and the team have written about this in some detail in their Out-Law article which was published shortly after the Bill came out but there have been no substantial changes to the Bill so that article is still accurate. That’s: ‘New flexible working rights good news for employees’ and is available now from the Out-Law website. We’ve put a link to it in the transcript of this programme.


    - Link to Out-Law article: ‘New flexible working rights good news for employees’

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