Cookie Policy

Our website uses a number of cookies and similar technologies for a number of reasons.  We explain these in this policy, using 'cookies' to refer to both cookies and other similar technologies.  Before we can use some - but not all - of these cookies, we need your consent. You may alter your consent preferences - including to withdraw consent to cookies which you previously given - at any time by moving the on/off toggles below. 

If you have any queries concerning our use of your personal information, please email [email protected].

1) What are cookies?

Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website.  Software on your device, for example a web browser, stores the cookies and sends them back to a website next time you visit. Cookies allow websites to recognise your device and preferences, and provide information to the owners of sites which can be used to improve your online experience. 

Functions usually performed by a cookie can be achieved by other means, for example, device fingerprinting techniques.  Device fingerprinting is a technique that involves combining a set of information elements in order to uniquely identify a particular device.  Other technologies which may store information, or gain access to information stored, on your device include scripts, tracking pixels and plugins.

You can find more information about cookies and similar technologies at

2) The types of essential cookies that we use

We use essential cookies to operate the core functions of our website, so that you can visit and move around it, and use its features.  We do not require your consent to use these cookies but you may be able to block these cookies yourself on your device/browser (see section 5 of this policy).  However, without these cookies, our site is unlikely to work as you would expect and certain services that you may ask for, for example, signing into your online account, cannot be provided. 
[If you would like more details about the essential cookies that we use, please email [email protected].

3) The types of non-essential cookies that we use

Optimal performance and tailored to you - 'experience enhancing' cookies

We use certain cookies to give you the best experience that we can as you move around the website and use its features.  For example, these cookies allow us to recognise you when you return to our site and enable us to personalise content for you and remember your preferences, such as your choice of [language or region].  These cookies also record your visit to our site, the pages that you have visited and the links that you have followed.  We use this information to make our site and information displayed on it more relevant to your interests.

Help us to improve – 'analytics' cookies

Analytics cookies are used by us for statistical analysis purposes.  This helps us to understand how visitors use and move around our website, which inform improvements and adaptions to our website to best meet our visitors' needs by, for example, making the most popular features the easiest to find and access or ensuring that our site works properly on the devices and technologies our visitors use. 

Social media plug-in cookies

Connections to social and other networks, such as LinkedIn, may be available through our website.  We have configured the social media plug-ins on our website to only set cookies on devices used by logged-in members of those social media platforms. For example, we may advertise the services that we provide and job opportunities on certain third party websites such as LinkedIn.  We use cookies from those third parties sites on our own website to:

  • provide us with anonymised demographics and browsing activity information of the logged-in visitors to our own website;
  • help us to tailor our advertising on the websites of those third parties to previous logged-in visitors to certain pages of our own site; and  
  • help us measure the effectiveness of our advertising. 

4) Third party cookies that are not within our control

If you engage with third party organisations through connections on our website (other than through the social media plug-ins described in section 3 of this policy), even if you are not a logged-in member of those organisations, those third parties may place cookies on your browser.  The cookies may inform the third party organisations about your visit to our site which may be used by those organisations to deliver targeted messages and advertising to you.  In all cases, these cookies are not within our control, we are not responsible for them and we have no access to the information that they gather.  Such cookies are subject to the third party organisations' own cookie policies.  

5) How to manage cookies using your browser

All recent versions of popular browsers give you a level of control over cookies. You can set your browser to accept or reject all, or certain, cookies.  For instructions on how to manage cookies, please read the 'Help' section of your browser or visit our guide at

If you use your browser settings to block all cookies, which would include blocking our 'basic performance cookies', you may not be able to access all or parts of our site.