COVID-19: Conduct, policy interpretation and business continuity issues for insurers

As the number of reported cases of the COVID-19 pandemic increases, the outbreak raises many issues. Here we will look at the current circumstances and how this has or may impact the Insurance sector.

The session is chaired by Alexis Roberts, Head of Financial Services

  • FCA’s expectation of GI insurers in the current climate, with particular reference to product design, TCF, claims, complaints, travel insurance, motor, home and medical insurance – Iain Sawers, Jonathan Cavill
  • Conduct issues for life insurers – Matt Brewer 
  • Business continuity and resilience – Luke Scanlon


Event date

15:45 - 16:45 GMT


Please note: Due to recording issues, navigate to 'Start' on the timeline to begin the recording.