This checklist is based on UK law. It was last updated in September 2008.
Note: In this checklist, all references to an ISP also include a web host.
What warranties is the ISP giving in relation to access to the internet? (e.g. service will be available 99% of the time).
What limitations are there on the liability of the ISP? Are they reasonable in the circumstances?
Has the ISP limited its liability in relation to the accuracy of the information which you may find on its web pages and on the web generally?
Will the ISP provide you with email accounts?
If so, how many and on what terms?
Do you have to use an email account for it to continue to be operative?
Will the ISP clear information from its email servers?
If so, how often? Does the ISP reserve the right to terminate or suspend an email account?
If so, in what circumstances?
Will the ISP register domain names on your behalf? If so, who will own the name?
What are the payment terms (if any)?
Will the ISP provide web hosting services? If so, are there any restrictions on the amount of space that your site can take up or the amount of bandwidth that it uses?
Does your ISP reserve the right to suspend access to or remove your web site from its servers? If so, on what grounds and what are the consequences?
Has the ISP asked you for an indemnity for intellectual property infringement and/or liability for any unlawful material appearing on your site? If so, is there any limit on your liability?
Does using the ISP's service constitute acceptance of its terms?
Has the ISP reserved to itself the right to amend its terms and conditions? If so, what notice does it have to give you?
What security measures has the ISP put in place?
Does the ISP have an authorised use policy? Typically, ISPs will seek to protect themselves against incurring liability by having an authorised use policy that contains provisions relating to:
accuracy of information on the web
user's obligation to back up the website
limiting ISP's liability for loss of data
imposing obligation on user to ensure that it:
Prohibits dissemination of email lists
Prohibits spamming (the sending of unsolicited commercial email)
Reserves to itself the right to remove material or suspend/delete the site
Reserves to itself the right to change the Authorised Use Policy.
It is understandable that much of the focus for financial institutions negotiating cloud contracts will be on ensuring compliance with the regulatory requirements they are subject to, but there are other contract issues that need their attention too.
Barriers to the adoption of cloud solutions in financial services are diminishing at a time of growing demand for banks and insurers to digitise their operations.
The reasons for financial institutions to move systems and data to the cloud have never been more compelling – and the barriers to doing so are diminishing.
We use cookies that are essential for our site to work. To improve our website, we would like to use additional cookies to help us understand how visitors use the site, measure traffic to our site from social media platforms and to personalise your experience. Some of the cookies that we use are provided by third parties. Please visit our Cookie Policy for more information. To accept all cookies click 'Accept all'. To reject all optional cookies or choose which optional cookies to allow, click ‘Cookie settings’. This tool uses a cookie to remember your choices.
See our Cookie Policy for more information
We are processing your request. \n Thank you for your patience.An error occurred. This could be due to inactivity on the page - please try again.