Dr Sue Chadwick, planning law expert at Pinsent Masons, said it was “clear” that existing regulations were “inadequate”, and left local authorities with “difficult choices”.
Writing in the Local Government Lawyer, Chadwick said: “It is clear that automation of routine local government functions, and the use of data analytics to process large amounts of information from a range of sources, offers benefits in terms of saving time and money and in freeing up officers to do more complex work.”
“It is equally clear that the regulatory framework for this transformation is inadequate,” she added.
A recent report by the All-Party Parliamentary Group (APPG) on the Future of Work noted “marked gaps in legal protection” while highlighting the increasing prevalence of AI in the workplace.
“For a local authority looking to adopt new digital tools there are some difficult choices to make,” Chadwick said.
“On the one hand there is a need for speedy progress so that the benefits of the technology can be realised. On the other hand there are at the very least reputational risks connected with the adoption of new technologies at a time when levels of public trust in both government and new technologies are low.”
“There may also be legal risks looming - algorithmic bias has already been used as the basis for a successful challenge to the use of facial recognition technology by the South Wales police,” Chadwick added.