Whereas the average US worker sends or receives about 195 e-mail messages per day, the number encountered by a UK worker is only five less. This fact has raised concern for the well-being of workers who are suffering from work related stress attributable to the dramatic increase in e-mail exchange.
Initially, the introduction of e-mail into the workplace was cited as a quick, relatively cheap and confidential system for passing on information. However, it has become clear that e-mail creates problems when not used effectively and management experts maintain that businesses should ensure sensible use by setting out the purposes for which e-mails should be used. Indeed, some companies feel the need to educate employees on e-mail communication so strongly that they have begun sending them on specialised tuition courses.
Any business providing employees with use of e-mail and/or the internet should have an internet and e-mail policy in place. For further information, see our guide, Internet and E-mail Policies.
For a free internet and e-mail policy from OUT-LAW.COM that can be downloaded for your business to use, click here.