Consumer Duty conversations: navigating the interaction between the FCA's ESG rules including greenwashing and the consumer duty

Join financial regulatory specialists and specialists from Pinsent Mason’s sustainable finance consultancy as we discuss how firms navigate the FCA’s ESG requirements and avoid greenwashing, whilst still producing understandable communications, good support outcomes and products that perform as intended and provide fair value to consumers.

ESG and the consumer duty are two of the FCA’s priority areas of focus. They often appear to be running in parallel, but the customers looking to purchase sustainable or ‘green’ investment products will often be the same customers protected under the consumer duty.