The BSPS Consumer Redress Scheme: Managing and remediating pensions mis-selling risk

With the British Steel Pension Scheme (BSPS) consumer redress scheme launching on 28 February and a communication deadline to consumers of 28 March 2023, in-scope firms have a short timescale to prepare for implementation and align their redress processes to the FCA’s BSPS Consumer Redress Scheme. 

Recent FCA enforcement action against a Defined Benefit (DB) pension transfer advice firm indicates the robust and assertive approach the Regulator is taking in this area to protect vulnerable consumers and achieve good customer outcomes. But what can firms do to manage DB pension transfer advice mis-sales and potential claims and complaints - and how far beyond the BSPS consumer redress scheme might the Regulator go to enhance its focus on firms who mis-sell DB pension transfer advice?

Join experts from our contentious financial services team as they seek to address these critical questions and shed light on what this Consumer Redress Scheme means for the industry from a legal and compliance risk perspective. 

Who should attend?

This webinar is suitable for investment advice firms, insurers, compliance and pensions professionals and in-house lawyers, looking to gain valuable insight into the recent key developments in the FCA’s DB pension transfer advice rules.