Most notice clauses will include a requirement that the notice should be “in writing”, which creates a degree of formality and prevents the evidential issues which can then arise when a notice is given orally. What is meant by “in writing” is open to interpretation, and will often be dealt with by a clear definition of “in writing” in the contract. The E&W courts have adopted a wide definition of “in writing”, and held for most purposes that this includes email. Consideration also needs to be given to any other formal requirements, such as whether the notice needs to be on letterheaded paper or whether it needs to be signed. The courts will expect strict compliance with these provisions where they exist.
Serving the notice
Once you have gone through the formality of making sure the notice is in the correct format, you should consider where and how the notice is actually served. There will normally be several methods specified in the contract such as by email to a specific email address, fax to a specific fax number or personal or recorded delivery at an address. This address could be a place of business, a registered office, or the address of an agent such as a solicitor. The notice should often be marked for the attention of a specific individual.
One complication can arise if the contract provides for service at a specific address (such as the registered office) but you know that the registered office has changed without the notice provisions of the contract being updated. In these circumstances it is often best to adopt a cautious approach and service notice on both the old and new registered office. Not only will you then be complying with the notice provisions of the contract, but you will also giving actual notice at the new registered office address. This can apply to other methods of service, for example if you know that a fax number has changed.
Deemed service of the notice
Normally the notice clause will specify when the notice has been served depending on the method of service. For example, a notice served by hand at a registered office is deemed served at the time the notice is left at the address, or if sent by email at the date of transmission. It is also worth checking to see if there is any restriction on when deemed service can take place, and in particular whether deemed service needs to take place on a business day. Due to the deemed service provisions there is generally no requirement for the recipient to actually read the contents of the notice.
If deemed service would occur outside business hours in the place of receipt, it might be deferred until business hours resume. Practically speaking, this means that if a notice must be served by a particular day, and that day falls on a weekend or bank holiday, it would be necessary to bring forward serving the notice to make sure it fell on a business day prior to the final day for service of the notice. It is normally better to serve inside business hours to ensure proper receipt, rather than risk a notice not being received - and a dispute over service arising - because, say, it has been served on a contracted night security guard at a multi-occupancy premises rather than on the relevant company itself. A proper understanding of the detail of the notice provisions is essential.
When there are no deemed service/receipt provisions in a contract, the sender will generally have to prove receipt by the intended recipient. This can be very difficult, particularly when the counterparty is based overseas, which emphasises the importance of these provisions being covered by the notice clause.
Sometimes a counterparty may take specific steps to try and prevent service. For example, where service by fax is permitted by the contract, a counterparty might deliberately switch off the designated fax machine. In circumstances like this, it might be possible to ask the E&W courts to imply a term into the contract that the counterparty would not try and prevent service, and that the counterparty has been in breach of contract by doing so. However, if service can be effected by alternative means, this should be done.
Safety
Consideration also needs to be given to whether a particular method of service is safe. Personal service at a particular address, for example, might put the party serving the notice at risk if the location of the specific address is in an unsafe area. Serving the notice might also put them at risk of harm or arrest.
In these circumstances a party seeking to give notice may have to look to other methods of service that are either permitted under the contract or, although not specified in the contract, which might still lead to the counterparty being aware of the notice. The E&W courts will normally expect strict compliance with service provisions, but they may make allowance where the serving party has still made reasonable attempts to effect service and the prescribed contractual methods are unavailable.