Webinar

What does good practice look like based on current sector practices and what do regulators (CMA/OfS) expect of the Universities & Higher Education sector going forward?

In this session, we will recap the fundamentals of consumer law compliance, as well as focussing on the disruption caused by Covid-19 and how the sector has reacted/should proceed going forward. We will look at the key issues of information provision, complaints and refunds. We will outline what “good practice” looks like based on current sector practices and what regulators (CMA/OfS) would expect of the sector going forward.

Event date

10:00 - 11:00 GMT