Mirapoint, which carried out the survey together with trade show Infosecurity Europe, found that 66% of respondents had been the victims of false positives – where a spam filter blocks legitimate e-mail along with the junk mail it is designed to catch.
Two-thirds of those respondents said that this happened on a monthly basis, but a quarter claimed that the problem occurred on a weekly basis.
While 51% of those respondents said that time wasted was the most significant repercussion, 42% had missed a deadline as a result.
Nigel Brooke, Mirapoint's VP EMEA (Europe, Middle East and Africa), said:
"The spam hysteria of the last few years has created the impression that blocking unwanted e-mail is the primary concern for businesses with the result that some service providers and companies appear to have lost sight of their users' real needs and requirements."
Mirapoint is exhibiting at Infosecurity Europe 2005 at the Grand Hall, Olympia in London, from 26th - 28th April 2005.
