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Getting workplace policies right across borders: a guide for global employers

Group of diverse business people discussing global strategy during a corporate meeting in a modern conference room

Global employers face growing challenges aligning workplace policies with differing legal and compliance requirements across jurisdictions. Photo: Noko LTD/iStock


As businesses expand globally and cross-border operations become more complex, it has never been more important to ensure employment-related legal and compliance requirements are right from the outset.

Workplace policies are playing an increasingly important role for businesses with cross-border operations. They can act as a critical link between legal obligations, internal governance and risk management.

Approaches to workplace policies vary across jurisdictions. Some countries set out detailed requirements. Others, especially those based on common law systems, instead rely on concepts such as “reasonable steps” and “adequate procedures” to define their legal effect. In addition, the rules for developing, updating and implementing policies can differ – including whether employee consultation is needed, whether trade unions or employee representatives must be involved, and how policies should be communicated and take effect.

In this environment, simply replicating domestic policies or adopting a single-jurisdiction template is unlikely to be sufficient to meet the demands of global operations and may, in some cases, increase employment-related risks.

Below, we review the main issues and compliance considerations relating to workplace policies across jurisdictions.

Developing workplace policies in the UK and Europe 

  • France

    Workplace policies play a central role in French employment law compliance. The absence of properly adopted and maintained workplace policies exposes French employers to significant legal, operational and reputational risks.

    In practice, workplace policies are commonly relied upon by French employers to defend or respond to employee claims, support disciplinary action and limit or mitigate employer liability, and as evidence of compliance with legal and regulatory requirements.

    Which workplace policies are legally mandatory?

    Internal regulations (‘règlement intérieur’): mandatory for employers employing 50 or more employees in a 12-month period (Article L1311-2 of French Labor Code). These govern health and safety rules, discipline, sanctions, employees’ rights and obligations, and prevention of harassment.

    Health and safety policies: employers are subject to a general obligation to protect employees’ physical and mental health and safety (Article L4121-1 of French Labor Code). Employers must prepare, and regularly update, a ‘document unique d’evaluation des risques professionnels’ (DUERP) – a written risk assessment identifying workplace hazards and preventative measures. The DUERP is mandatory for all employers, regardless of size or headcount.

    Moral and sexual harassment: provisions relating to moral harassment and sexual harassment must be included in the internal regulations, and must be displayed or otherwise made accessible in the workplace (Article L1153-5 of French Labour Code).

    Whistleblowing policy: mandatory for companies employing 50 or more employees (section 8, I, B of Law No. 2016-1691 of 9 December 2016). Companies must establish an internal reporting channel enabling employees to report violations of law, serious threats to the public interest, and certain other misconduct.

    Data protection policy: while not expressly prescribed as a standalone document under French law, employers are required to inform employees about the processing of their personal data in line with Articles 13 and 14 of the GDPR, as implemented in France.

    Gender equality policy: companies employing 50 or more employees must have a gender equality agreement or action plan, and must calculate and publish their Gender Equality Index score annually.

    Mandatory communication or display by the company: including contact details for the labour inspectorate and occupational health service, emergency services, fire safety instructions and evacuation plans; notice of prohibition of smoking and vaping and related health warnings; collective working hours and rest arrangements, paid leave rules and applicable collective bargaining agreements, with information on how to consult them; and legal provisions on discrimination, sexual and moral harassment, the criminal sanctions incurred, and the contact details of competent authorities.

    Which workplace policies are not mandatory but recommended?

    The following policies are not strictly required by law but are strongly recommended in practice:

    • code of conduct;
    • IT and digital resources usage policy (‘charte informatique’);
    • remote working policy;
    • social media policy;
    • environmental and sustainability policy;
    • anti-corruption and gifts policy.

    Is there a legally prescribed format for workplace policies?

    There are no prescribed statutory templates for workplace policies under French law. However, several mandatory policies are subject to strict legal and regulatory content requirements, which significantly constrain their structure and wording in practice.

    Internal regulations: although no official template is prescribed, their content is expressly defined and limited by the French Labor Code which sets out mandatory inclusions, prohibited clauses and general principles, including proportionality and respect for fundamental rights. Any provision not in line with the statutory framework may be declared null and unenforceable.

    The DUERP must comply with a detailed regulatory framework defining its minimum content, methodology and update requirements. The French Labor Code requires the identification and assessment of occupational risks and the implantation of preventative measures, but does not impose a standardised template.

    Whistleblowing policies: certain content requirements are prescribed by law, notably around reporting channels, confidentiality and protection against retaliation.

    Must workplace policies be provided in a particular language?

    The internal regulations must be written in French. They may be accompanied by translations into one or more additional languages. They may be drafted in a foreign language if they are intended for foreign nationals.

    In general, French employment law stipulates that any document containing obligations for the employee or provisions that the employee needs to be aware of to carry out their work must be written in French. Bilingual versions are permitted, however in the event of any inconsistency or conflict between the French and foreign language versions, the French version prevails.

    The labour inspector may require the withdrawal or amendment of any provisions that do not comply with the requirement to be drafted in French. In the event of an individual dispute, the labour court (‘Conseil de prud’hommes’) has the power to set aside the application of any clause that is not drafted in accordance with the language requirements.

    Do any procedural requirements apply to workplace policies?

    The internal regulations is a specific legal instrument governed by a mandatory adoption procedure and exists as a standalone document. It cannot be replaced by a contractual clause or an informal policy.

    The internal regulations must first be submitted to the works council (CSE) for consultation. It must then be filed with the labour inspector and deposited with the labour court. It only becomes enforceable once these formalities have been completed and one month has elapsed following filing.

    The DUERP must be kept at the disposal of employees, the CSE and the labour inspector. The whistleblowing policy must be made accessible to employees and may be published on the employer’s intranet or public website.

    Other workplace policies may be issued as stand-alone policy documents, incorporated into an employee handbook, referenced in or incorporated into employment contracts or distributed by way of the employer intranet, as appropriate.

    With the exception of the internal regulations, most other workplace policies may be adopted unilaterally by the employer provided employees are duly informed. Employee consent is generally not required unless the policy modifies a term of the employment contract. However, if a CSE exists, consultation may be required depending on the subject matter. Acknowledgement of receipt by employees is strongly recommended as a matter of evidence and enforceability.

    Note that workplace policies that set out general and permanent rules in areas covered by the internal regulations are deemed to constitute additions to the internal regulations, and are therefore subject to the same mandatory content limitations and adoption formalities.

    Are employers required to provide training on workplace policies?

    Training is legally required or strongly expected in practice for:

    • health and safety matters;
    • prevention of harassment;
    • whistleblowing procedures;
    • management of the disciplinary process.

    Training plays a key role in demonstrating effective implementation and compliance.

    For queries regarding workplace policies in France, please contact Louise Hebert De Beauvoir.

  • Germany

    Workplace policies are not formally mandatory in German employment law. However, they are commonly relied upon by employers to demonstrate compliance with statutory obligations, to support disciplinary measures and terminations, and to defend against employee claims. In particular, clearly communicated policies can help establish breaches of duty by employees and mitigate litigation and compliance risks.

    Conversely, the absence of appropriate policies may increase exposure to disputes, enforcement action or liability – especially in sensitive areas such as discrimination, harassment, data protection or misconduct-related matters.

    Which workplace policies are legally mandatory?

    German employment law does not generally require employers to implement a comprehensive set of written workplace policies as a formal prerequisite for compliance.

    In many areas, employee protection is already regulated in detail by statutory law, and mandatory employee rights apply by law regardless of whether a separate policy exists.

    While it is still possible – and in some cases even strongly recommended – to establish policies, their content must not contradict statutory law.

    Which workplace policies are not mandatory but recommended?

    In practice, there are some areas where having specific policies in place is strongly recommended – especially where law only provides for general rules.

    Examples include:

    • anti-harassment and equal opportunities policy;
    • health, safety and working time;
    • codes of conduct, including use of company property, confidentiality and conflicts of interest;
    • data protection.

    Is there a legally prescribed format for workplace policies?

    German law does not prescribe statutory templates or mandatory forms for any workplace policies. Employers have flexibility over structure, wording and layout. However, policies must correctly reflect the substance of applicable legal requirements.

    In practice, policies are tailored to the employer’s business activities, organisational structure and workforce composition, while ensuring compliance with mandatory statutory standards.

    Some policies, or parts of policies, may require the involvement of any works council established at the business where a co-determination right is in effect.

    Must workplace policies be provided in a particular language?

    There is no formal statutory language requirement for workplace policies under German law. However, policies must be made available in a language that employees can reasonably be expected to understand. For businesses operating in Germany, this generally requires at least a German version.

    Bilingual policies – for example, German and English – are permissible and common, especially in international environments. If bilingual versions are used, it is strongly recommended to specify which language version prevails in the event of inconsistencies, as courts tend to interpret ambiguities in favour of employees. It is recommended that the German version prevails, as this avoids ambiguities. Mandatory law must always be considered, and this law is in German.

    Do any procedural requirements apply to workplace policies?

    German law does not prescribe a specific form in which workplace policies must be issued. Policies may be issued as stand-alone documents; consolidated in an employee handbook; or referenced in or, to a limited extent, incorporated into employment contracts. From a practical and flexibility perspective, policies are often issued separately or via a handbook rather than embedded fully in individual contracts.

    In all cases, employees must have a realistic opportunity to assess and review policies on an ongoing basis, for example via an intranet or internal platform.

    Depending on how a policy is issued, specific requirements must be met for it to take legal effect or to be validly incorporated by reference into employment contracts.

    There is no general requirement under German law to obtain government approval or to register, file or notify any authority in relation to workplace policies, although sector-specific regulatory obligations may apply in some highly regulated sectors such as defence or banking.

    Where no works council is in place, the employer may in principle adopt a new policy unilaterally by way of its right to give instructions. Under the German Trade Regulations (‘Gewerbeordnung’), the employer is entitled to determine the content, place and time of work performance through instructions, insofar as those matters are not already governed by the employment contract, a works agreement or applicable law. Within this framework, individual employee consent is not generally required for a policy to take effect, nor is formal acknowledgement of receipt required, although commonly obtained for evidentiary purposes. Any instructions must, however, be exercised in accordance with reasonable discretion (‘biliges Ermessen’). Where policies are incorporated directly into the employment contract, employee consent to any adjustments is necessary.

    The position is more complex where a works council exists. Depending on the subject matter of the policy, statutory co-determination rights under the Works Constitution Act (‘Betriebsverfassungsgesetz’) may be triggered – for example in relation to rules on employee conduct, working time arrangements or monitoring measures. To the extent that a policy, or particular provisions of one, falls within the scope of co-determination, it cannot be implemented or enforced unilaterally without the works council’s agreement. In practice, this frequently results in the policy being adopted by way of a works agreement (‘Betreibsvereinbarung’) or being adjusted in scope to accommodate the work’s council’s involvement.

    Are employers required to provide training on workplace policies?

    Training is not explicitly required by German law. However, it is best practice to train employees to increase their awareness of, for example, adequate compliance processes.

    If no training takes place, a court might consider that compliance processes across the company are not adequate in individual cases. This might result in legal and reputational consequences for the employer and its responsible persons.

    For queries regarding workplace policies in Germany, please contact Manfred Schmid.

  • Ireland

    Mandatory and recommended workplace policies are important to enable Irish employers to defend claims, support disciplinary action and mitigate liability, and as evidence of compliance with legal and regulatory requirements.

    Which workplace policies are legally mandatory?

    Risk assessment: a written assessment of risks to the safety, health and welfare of employees is required by section 19 of the Safety, Health and Welfare at Work Act 2005.

    Health and safety statement: a ‘written statement’ identifying workplace hazards and risks is required by s20 of the same Act.

    Data protection policy and notice: as the employment relationship will necessarily involve processing certain categories of personal data the employer, as data controller, is obliged to provide certain information under Articles 13 and 14 of the GDPR.

    Whistleblowing policy: required for employers with more than 50 employees by s6 of the Protected Disclosures Act 2014.

    Tips and gratuities policy: for employers in relevant sectors, primarily hospitality.

    Child safeguarding statement: for organisations working with children.

    Which workplace policies are not mandatory but recommended?

    The following policies are effectively required by the relevant codes of practice or would be required to defend a legal claim, such as for unfair dismissal or discrimination:

    Grievance and disciplinary procedures: “should” be in writing, under the Workplace Relations Committee’s (WRC’s) Code of Practice on Grievance and Disciplinary Procedures. The absence of a written policy will be viewed poorly by the WRC in any case before it.

    Dignity at work policy covering bullying, harassment and sexual harassment: under the Employment Equality Acts, an employer must demonstrate that it took all reasonably practicable steps to prevent harassment or sexual harassment by third parties if it is to avail of the defence against such a claim. In practice, this means having an anti-harassment and dignity at work policy is effectively required. The WRC has consistently directed employers to adopt such policies and will consider breaches of the Code of Practice on Sexual Harassment and Harassment at Work, issued by the Irish Human Rights and Equality Commission (IHREC), when making decisions.

    Equality policy.

    The following policies are highly recommended:

    • anti-bribery and corruption policy
    • whistleblowing/protected disclosure policy
    • social media and acceptable use policy
    • remote/hybrid working policy
    • flexible working policy
    • sickness absence management policy
    • family leave policy
    • annual leave policy
    • performance management policy
    • redundancy policy
    • expenses policy
    • alcohol and drug policy
    • confidentiality and trade secrets policy
    • IT/cybersecurity policy
    • environmental/sustainability policy

    Is there a legally prescribed format for workplace policies?

    Ireland does not require the use of templates for employment-related policies.

    Must workplace policies be provided in a particular language?

    Irish law does not prescribe English or Irish (Gaeilge) as a specific mandatory language for workplace policies. In most places, policies in English will be appropriate as this is the most widely spoken language. However, employees must be able to understand the policies. If an employee does not have sufficient English to understand a policy, simply providing it in English will not satisfy the employer’s legal obligations, particularly in relation to the health and safety statement and risk assessment.

    Where the workforce includes employees who do not have sufficient English, the employer would be required to provide the safety statement and related health and safety communications in another language spoken by those employees. In practice, translating all of the other workplace policies into this additional language is advisable.

    Public sector employers are subject to additional obligations under the Official Languages Acts. Public bodies are required to provide their services in Irish and/or English, and the Act imposes specific obligations in relation to the language in which official communications, including employment-related documents, may be issued. The scope of these obligations has been progressively broadened, most recently under the Official Languages (Amendment) Act 2021.

    Do any procedural requirements apply to workplace policies?

    Employers can choose how workplace policies are issued to employees. We generally recommend that policies are standalone or in a handbook, rather than being incorporated into the employment contract. This is because, under Irish law, employment policies which are incorporated into a contract cannot be adopted or varied unilaterally without the employee’s consent, as this amounts to a variation of the contract. Any attempt to vary or adopt unilaterally will therefore run the risk of a claim for breach of contract or, in extreme cases, constructive dismissal.

    If there is a collective bargaining agreement in place which covers the topic of the policy, consultation with the relevant trade union will be required.

    Generally, Ireland does not require approval, registration, filing or notifications in relation to workplace polices. However:

    • the Health and Safety Authority (HSA) may require production of the health and safety statement during inspections;
    • certain organisations are required to appoint a data protection officer (DPO), whose contact details should be published;
    • under the Protected Disclosures Act 2014 (as amended), there are certain claims for which the protected disclosures commissioner is the recipient of last resort. In these cases, the employer’s whistleblowing policy will be shared with the commissioner;
    • organisations working with children may have to provide a copy of their child safety statement to the Child and Family Agency (Tusla) on request;
    • the WRC may require production of employer policies if it is hearing a claim on an issue relevant to that policy.

    Are employers required to provide training on workplace policies?

    The Irish authorities require or expect training to be provided to employees in a number of areas:

    Health and safety: under the Safety, Health and Welfare at Work Act, employers are legally required to provide employees with adequate information, instruction, training and supervision to ensure their safety, health and welfare at work. This includes training on safety-related workplace policies such as manual handling, fire safety, lone working and hazardous substances.

    Related regulations impose more specific training requirements in particular areas including display screen equipment, personal protective equipment and working at heights.

    Data protection: under the GDPR employers, as data controllers, must ensure that staff who process personal data are trained on data protection obligations. Failure to train is a factor the Data Protection Commissioner (DPC) considers in enforcement proceedings.

    Whistleblowing: the Protected Disclosures Act (as amended) requires organisations with 50 or more employees to have internal reporting channels and, in practice, to train a “designated person”, as defined in the act, on the protected disclosure policy so that it is effective.

    Children: under the Children First Act 2015, organisations working with children must ensure that relevant employees and volunteers receive child safeguarding training and must have a written child safeguarding statement.

    Dignity at work and equality policies: the Employment Equality Acts and associated codes of practice strongly encourage – and, in practice, effectively require – employers to train managers and employees on anti-discrimination, anti-harassment and dignity at work policies. Failure to have done so is a significant factor in whether an employer can avail of the “reasonable steps” defence in harassment claims before the WRC.

    Employers also have a duty to prevent bullying under the Safety, Health and Welfare at Work Act, and this is often covered in dignity at work policies. The associated statutory code of practice strongly encourages training staff on acceptable and unacceptable conduct in the workplace, and will be taken into account by the courts in claims for breaches of the Act.

    Disciplinary procedures: training on accepted standards of behaviour in the workplace and the types of conduct which will be deemed misconduct, is advisable. This is likely to include reference to the employer’s other policies, for example its social media and acceptable use policy.

    For queries regarding workplace policies in Ireland, please contact Louise Shaw.

  • Spain

    In Spain, a mixture of mandatory and best practice workplace policies allow employers to prove compliance with legal obligations relating to equality and non-discrimination, occupational risk prevention, working time, remote working and internal controls. Their absence or inadequate implementation may result in administrative sanctions, requirements imposed by the Labour and Social Security Inspectorate, and increased exposure to employment litigation.

    In practice, employers commonly rely on policies to manage employee claims, support disciplinary decisions, reduce potential liability, and evidence compliance to regulatory authorities and courts.

    Which workplace policies are legally mandatory?

    Equality Plan: a set of measures to ensure equal treatment and opportunities between women and men within the company, eliminating any form of discrimination on the grounds of sex – for employers of 50+ employees.

    LGBTI Plan: a set of measures to ensure equality and non-discrimination for LGBTQ+ people in the workplace, including a protocol to address harassment on the grounds of sexual orientation, gender identity or gender expression – for employers of 50+ employees.

    2% disability quota: a requirement that at least 2% of the workforce consists of people with a degree of disability of 33% or more, with the possibility of accredited alternative measures – for employers of 50+ employees.

    Protocol against sexual harassment and harassment on the grounds of sex: internal procedure to prevent, detect and respond to situations of sexual harassment or harassment on the grounds of sex at work, including reporting channels and corrective measures – for all employers.

    Occupational Risk Prevention Plan: a management tool that integrates the company’s preventative activities including risk assessment, preventative planning, organisation and emergency measures – for all employers. Reform of the underlying legislation is expected, which will expand employers’ obligations – particularly in relation to psychosocial risks and mental health – and which will require implementing regulations to be adopted within one year of its entry into force.

    Working Time Register: a monitoring system that records the specific start and end times of each employee’s working day on a daily basis, to ensure compliance with working time limits – for all employers.

    Salary Register: document recording average salary and allowance figures, broken down by gender and professional category, to ensure pay transparency and equal pay – for all employers.

    Pay transparency framework: upcoming obligations requiring employers to disclose pay ranges to candidates before interview, grant employees the right to request pay information broken down by sex, and publish gender pay gap reports – for all employers, other than pay gap reporting, which is only applicable to employers of 100+ employees. Affected employers should begin reviewing their existing Salary Register and Equality Plan in preparation.

    Whistleblowing channel: an internal and confidential system enabling employees and third parties to report regulatory or ethical breaches, with guarantees of protection against retaliation – for employers of 50+ employees.

    Digital disconnection policy: policy guaranteeing employees’ right not to respond to digital communications outside their working hours, particularly relevant in remote working environments – for all employers.

    Remote working agreement: an individual and voluntary agreement regulating the conditions of remote working including equipment, reimbursement of expenses, working hours and the designated workplace – where an employee works remotely for at least 30% of their working hours in a three-month period.

    Data protection policy: information and procedures relating to the processing of employees’ personal data, ensuring compliance with data protection legislation and digital labour rights – for all employers.

    Which workplace policies are not mandatory but recommended?

    Although not expressly required by law, the following policies are strongly recommended in practice:

    • disciplinary and conduct policy, to supplement the disciplinary framework set out in the applicable collective bargaining agreement and the Workers’ Statute
    • protocol on workplace harassment – many collective agreements require this, and it is required under the gender duty of health and safety
    • policy on the use of technology
    • code of conduct/ethics
    • diversity and inclusion policy, to complement the Equality Plan and LGBTI Plan
    • training and development policy
    • absence and sick leave management policy

    Is there a legally prescribed format for workplace policies?

    Specific requirements apply to some of the mandatory policies listed above.

    Equality Plan: must include a preliminary assessment and the minimum content prescribed by Royal Decree 901/2020 on Equality Plans and Equality Representatives.

    LGBTI Plan: must include the minimum content set out in Law 4/2023 on Real and Effective Equality for Transgender People and the Guarantee of Rights of LGBTI People, pending specific regulatory development.

    Remote Working Agreement: must include the minimum elements listed in Article 7 of Law 10/2021 on Remote Working.

    Working Time Register: no specific format but must be reliable, accessible and tamper-proof.

    Whistleblowing channel: must comply with the structural requirements of Law 2/2023 regulating the Protection of Persons who Report Regulatory Infringements, although no specific model is prescribed.

    Data protection information documents: must cover the minimum content required by Articles 13 and 14 of the General Data Protection Regulation.

    Pay Transparency Directive: is likely to introduce specific reporting formats for the gender pay gap report. The Spanish transposition legislation, once published, may prescribe a mandatory template or methodology for calculating and publishing pay gap data.

    Must workplace policies be provided in a particular language?

    There is no general statutory requirement under Spanish law imposing a specific language for workplace policies. However, policies must be drafted in a language that employees can reasonably understand in order to be valid and enforceable. In practice, Spanish (Castilian) is the standard and recommended language for employment-related documentation in Spain.

    In autonomous communities with a co-official language – such as Catalan, Basque or Galician – the co-official language may also be used, particularly where required by regional regulations or for interactions with public authorities.

    Bilingual versions of workplace policies are permitted. In the event of an inconsistency between language versions, Spanish will generally prevail in practice, especially where it ensures clearer understanding by employees and legal certainty. It is common for companies to expressly state this in the policy itself. In multinational groups, English versions are frequently provided for information or alignment purposes. Unless expressly agreed otherwise and provided that employees fully understand the English version, the Spanish version is typically treated as the legally binding one.

    Do any procedural requirements apply to workplace policies?

    Most mandatory workplace policies in Spain are usually implemented as separate, standalone documents and formally communicated to employees. Certain policies, particularly those of a more general or behavioural nature, may also be consolidated into an employee handbook, provided the handbook is properly approved and communicated.

    As a general rule, employment contracts tend to refer to applicable workplace policies rather than fully incorporate them. In some cases, specific agreements are implemented by way of an annex to the employment contract – for example, a remote working agreement.

    Registration and notification requirements apply to some mandatory policies:

    Equality Plan: must be registered in the Register of Company Equality Plans.

    LGBTI Plan: it is anticipated that similar registration requirements will be introduced, pending specific regulatory development.

    Whistleblowing channel: registration is not required, but the system must be notified to the Spanish Data Protection Authority if it involves the processing of personal data.

    Pay Transparency Directive: the pay gap reports required under the Directive will need to be submitted to a competent national authority, likely the Ministry of Equality or the Labour Inspectorate.

    Collective bargaining: where policies are incorporated into a collective bargaining agreement, this must be registered and published in the relevant official gazette.

    No prior approval or registration is required of any other policies, but they must be retained and made available for inspection by the Labour Inspectorate.

    As a general rule, workplace policies may be adopted unilaterally by the employer in the exercise of its powers of discretion, as recognised in Article 20 of the Workers’ Statute. Employee consent is not required for most internal policies, provided they do not modify the terms and conditions established in the applicable collective agreement or individual employment contract. However, it is strongly advisable – and, in practice, essential – to obtain signed acknowledgement or electronic confirmation of receipt from each employee, as evidence that the employee was made aware of the policy in the event of disciplinary or judicial proceedings.

    The remote working agreement is a notable exception. Under Article 5 of Law 10/2021 on Remote Working, the arrangement must be entered into voluntarily by both the employer and the employee and must be formalised in writing.

    The Equality Plan and the LGBTI Plan must be negotiated and agreed with employee representatives.

    In addition, where a new policy – or an amendment to an existing one – constitutes a substantial modification of working conditions within the meaning of Article 41 of the Workers’ Statute, the employer must follow a mandatory prior consultation period of 15 days with employee representatives before implementation. Failure to do so renders the modification challengeable before the courts.

    Are employers required to provide training on workplace policies?

    Training on workplace policies is a legal requirement in certain areas and strongly recommended in others.

    Occupational risk prevention: mandatory training, sufficient and appropriate to the role.

    Equality Plan and LGBTI Plan: both require training on equality and non-discrimination.

    Data protection: no express legal obligation, but training is generally required in practice under the GDPR principle of proactive accountability.

    Whistleblowing channel: employees must be made aware of the system and how it operates.

    Where no specific legal obligation applies, training is highly recommended as it reinforces the effectiveness and enforceability of the policies.

    For queries regarding workplace policies in Spain, please contact Belen Lavandera.

  • UK

    In the UK, the importance of workplace policies lies in their ability to support employers in defending disputes and effectively managing employment risks.

    For employers, the absence of appropriate policies not only reflects deficiencies in internal governance but may also directly lead to increased exposure to claims, limitations on statutory defences, heightened regulatory risks and difficulties in enforcing contractual protections.

    Accordingly, workplace policies have evolved beyond administrative tools into a fundamental component of employment compliance and risk management.

    The below is based on the employment law of England, Wales and Scotland. Similar legislative provisions exist in Northern Ireland.

    Which workplace policies are legally mandatory?

    Health and safety policy: under the Health and Safety at Work etc Act 1974, employers with five or more employees must prepare and maintain an up-to-date written health and safety policy setting out organisational arrangements and implementation measures. Employers with fewer than five employees are not required to produce a written policy, but must still implement appropriate health and safety management systems in practice.

    Fire safety policy: under the Regulatory Reform (Fire Safety) Order 2005, employers – the “responsible person” – must establish appropriate fire safety systems, including emergency plans and arrangements. Employers with five or more employees must document these arrangements in writing.

    Disciplinary and grievance procedures: there is no legal requirement to maintain standalone policy documents. However, under the Employment Rights Act 1996, employers must specify disciplinary rules and grievance procedures in employees’ written particulars of employment. In practice, these are usually set out in employee handbooks or policy documents.

    Data protection/employee privacy notice: under the UK GDPR, employers must provide employees and job applicants with a privacy notice explaining how personal data is collected, used and processed. Although commonly described as a ‘notice’, it carries mandatory legal status.

    Gender pay gap reporting: under the Equality Act 2010 and the Gender Pay Gap Information Regulations 2017, employers with 250 or more employees must annually calculate and publish gender pay gap data on their website and submit this to a government platform. Although not legally required, most employers also adopt action plans to support ongoing compliance.

    Whistleblowing policy (regulated sectors): in certain regulated industries, such as those supervised by the Financial Conduct Authority (FCA) and Prudential Regulation Authority (PRA), employers are required to establish formal whistleblowing policies and appoint a senior manager as a ‘whistleblowers’ champion’.

    Prevention of sexual harassment: employers have a legal duty to take reasonable steps to prevent sexual harassment in the workplace. In practice, the adoption of policies together with training is considered a near-mandatory compliance measure.

    Which workplace policies are not mandatory but recommended?

    Although not legally required, the following policies are strongly recommended from a risk management and best practice perspective:

    • equal opportunities / diversity and inclusion policy
    • anti-harassment and anti-bullying policy
    • anti-bribery and corruption policy
    • whistleblowing policy
    • social media / acceptable use policy
    • remote / hybrid working policy
    • flexible working policy
    • sickness absence policy
    • family leave policies (maternity, paternity, adoption, shared parental leave, bereavement leave etc)
    • performance management policy
    • redundancy policy
    • expenses policy
    • alcohol and drugs policy
    • confidentiality and trade secrets policy
    • IT / cybersecurity policy
    • environmental and sustainability policy

    Is there a legally prescribed format for workplace policies?

    There is generally no uniform statutory template for workplace policies in the UK, and employers have significant flexibility in drafting them. However, certain policies must meet specific legal requirements.

    Must workplace policies be provided in a particular language?

    UK employment law does not prescribe a specific language for workplace policies. In practice, English is the commonly used language, and most employers adopt English for internal policies and communications.

    Do any procedural requirements apply to workplace policies?

    Workplace policies in the UK are generally categorised as either ‘contractual’ or ‘non-contractual’.

    Non-contractual policies are those expressly stated not to form part of the employment contract. They may be introduced and amended unilaterally by the employer, provided reasonable notice is given. Employee consent is not legally required, although acknowledgement is best practice.

    Contractual policies, including those incorporated into employment contracts or employee handbooks, cannot be amended unilaterally without employee consent or a lawful contractual variation process. Unilateral changes may constitute breach of contract and, in serious cases, give rise to constructive dismissal claims.

    UK law does not prescribe a formal method for policy publication. Common methods include standalone policy documents, employee handbooks or incorporation by reference into employment contracts. There is no requirement for paper copies. Policies may be communicated electronically provided employees can reasonably access them – for example through HR systems, intranet or by email.

    Generally, UK workplace policies do not require government approval or registration. However, certain disclosure obligations apply in specific cases, for example:

    • gender pay gap figures must be reported and published annually;
    • health and safety policies are subject to inspection, although no formal filing requirements apply.

    Are employers required to provide training on workplace policies?

    UK law does not impose a general obligation to train employees on all workplace policies. However, mandatory training applies in certain areas, including health and safety training and fire safety training.

    In practice, training on policies such as anti-harassment, equality, data protection, anti-bribery and whistleblowing is often essential to demonstrate that the employer has taken “reasonable steps” under various legal and regulatory regimes. Failure to provide such training may weaken legal defences, increase liability and lead to higher compensatory awards.

    For queries regarding workplace policies in the UK, please contact Neil Black.

Developing workplace policies in the Middle East and Africa 

  • Saudi Arabia

    In the Kingdom of Saudi Arabia (KSA), clearly documented and properly implemented policies can assist employers in demonstrating compliance with the Saudi Labour Law and related regulations, particularly in areas such as discipline, employee conduct, anti-harassment, and health and safety. In the absence of appropriate policies, employers may face increased exposure to employee claims, limited ability to enforce disciplinary measures, and greater risk during inspections or disputes before labour authorities and courts.

    In practice, workplace policies are commonly relied upon by employers to defend or respond to employee claims, support disciplinary action and mitigate employer liability, and as evidence that employees were aware of applicable rules, standards and procedures.

    Which workplace policies are legally mandatory?

    Internal Working Regulations (IWRs), as per the format issued by the Ministry of Human Resources and Social Development (MHRSD). These cover policies on working hours, leave entitlement, overtime, disciplinary action, behavioural rules, and rights and duties of employers and employees.

    Occupational health and safety policy: setting out rules relating to employer obligations to prevent workplace hazards, offer safety training, and ensure safe machinery and working conditions.

    Anti-discrimination and equal treatment policy: included as part of the IWRs.

    Which workplace policies are not mandatory but recommended?

    • ethics policy
    • grievance and complaints handling procedure
    • data protection and confidentiality policy
    • IT, systems and acceptable use policy
    • remote or flexible working policy
    • whistleblowing policy
    • performance management and disciplinary procedure (beyond statutory minimums)

    Is there a legally prescribed format for workplace policies?

    The IWRs must be in the standard format published by MHRSD. It is possible to add additional clauses as per the company’s internal policies, but no changes can be made to the format or structure of the IWRs.

    There are no prescribed statutory templates for recommended policies. Employers have flexibility in drafting, provided their policies do not conflict with Saudi law or public policy.

    Must workplace policies be provided in a particular language?

    Workplace policies must be in Arabic. Bilingual versions are allowed, but the original Arabic version prevails in case of conflict.

    Do any procedural requirements apply to workplace policies?

    IWRs are issued as standalone policy documents.

    Other mandatory and recommended policies can either be issued as standalone documents or incorporated into employee handbooks or published as internal company circulars or on electronic platforms provided that, in each case, the policies are easily accessible by the employees. It is also possible to refer to these policies in the employment contract.

    The Saudi Labour Law requires government approval for IWRs. Employers must submit the IWRs to the MHRSD for approval, as follows:

    • the employer prepares the IWRs in accordance with Saudi Labour Law requirements;
    • the employer submits the draft regulations electronically through the MHRSD portal;
    • the MHRSD reviews the submission and may request amendments;
    • once approved, the IWRs become effective and enforceable against employees.

    No other mandatory or recommended workplace policies are subject to any requirement to obtain government approval. There is no obligation to register, file or notify any authority, provided the policies comply with the Saudi Labour Law and applicable regulations.

    Workplace policies are generally adopted unilaterally by the employer. Employee consent is not required for policies to be effective or binding; however, employees must be properly notified of the policies, and it is common practice to obtain written acknowledgement of receipt.

    Workplace policies become enforceable once they are clearly communicated to employees and applied consistently, provided that they do not conflict with the Saudi Labour Law or reduce statutory employment rights.

    Are employers required to provide training on workplace policies?

    Training on workplace policies is not generally required by law in KSA. However, it is considered best practice to provide training on certain key policies – including anti-harassment, health and safety and disciplinary procedures – to ensure employees are aware of their obligations and to demonstrate compliance in case of disputes. Many employers in KSA choose to conduct training sessions on these topics as part of their risk management and compliance efforts, even though such training is not legally mandatory.

    For queries regarding workplace policies in KSA, please contact Dr Sairah Narmah-Alqasim.

  • South Africa

    In South Africa, properly constructed workplace policies can ensure that employers comply with the underlying law and serve an evidential purpose when that employer is required to defend its position.

    However, compliance with a policy for its own sake does not automatically serve an employer’s interests. Additional risks can arise where employers adopt workplace policies without the capacity or resources to ensure compliance with them, both for their own part and on the part of their employees.

    Which workplace policies are legally mandatory?

    South Africa does not prescribe any mandatory workplace policies.

    Which workplace policies are not mandatory but recommended?

    In South Africa, the general recommendation is that employers adopt policies commensurate with their size, operational capacity and risk profile.

    Smaller employers may face risk where they adopt workplace policies without sufficient resources tom ensure compliance. Non-compliance with a policy, when called into question, can be more prejudicial than the absence of a policy altogether. Where no policies are in place, the default positions under South African law apply.

    For larger employers with the capacity to ensure compliance, adoption of a disciplinary and performance management policy, a health and safety policy, and a discrimination and harassment policy is recommended. Whistleblowing policies, anti-corruption policies or operational policies may also be advisable, depending on the employer’s risk profile.

    Is there a legally prescribed format for workplace policies?

    While there is no mandatory or prescribed template, workplace policies must align with the minimum standards established under South African law.

    For example:

    Discrimination and harassment policies need to align with what South Africa’s Code of Good Practice on the Prevention and Elimination of Harassment in the Workplace, published under the Employment Equity Act, contemplates should be in such a policy.

    Disciplinary or performance management policies would be unenforceable to the extent that they afford employees fewer rights than those provided under the Labour Relations Act, or related Code of Good Practice: Dismissal.

    Must workplace policies be provided in a particular language?

    There are no specific requirements in this regard, and most workplace policies are provided in English. However, South Africa has 12 official languages. South African employment law would require that policies be made available in a language that employees understand where fairness requires it, or where it is necessary for the employees to understand and comply with the policy.

    Do any procedural requirements apply to workplace policies?

    There is no prescribed form in which workplace policies must be issued. Employers are free to adopt different approaches based on their circumstances and needs.

    There are no requirements to obtain government or regulatory approval for any policies, or to register them with any authority.

    Employers in South Africa generally adopt one of two approaches to introducing new policies. The first possibility is to incorporate a policy into the employees’ contracts of employment as terms and conditions of employment. Where this is the case, the policy is contractually enforceable between the employer and employee and cannot, as a general rule, be unilaterally amended by the employer. Any amendments require agreement between the employer and the affected employees. Similarly, any new policies to be incorporated as additional contractual terms must also be agreed upon.

    The second, and more advisable, approach is for the employer to require employees to agree to familiarise themselves with and abide by the employer’s workplace policies as may be amended, introduced or withdrawn from time to time. Often, employees will be asked to agree to this in their offers of employment or employment contract. Where this is the case, the employer does not require employee consent to amend an existing policy or to introduce a new policy, unless the amendment is so significant that it materially affects the employee’s terms and conditions of employment.

    Non-compliance by the employee may result in performance management, where the issue is one of performance; or disciplinary action, where the issue is one of misconduct.

    Employee acknowledgement of individual policies is not necessary, but would be advisable, where the employment contract requires the employee to keep familiar with the employer’s policies. Similarly, employee or organised labour consultation is not generally necessary before adoption of a new policy, but may be advisable depending on the circumstances.

    Are employers required to provide training on workplace policies?

    Training is commonly expected in respect of an employer’s most important workplace policies, particularly those related to health and safety.

    Maintaining a record of training assists in demonstrating that the employee was aware of the policy and understood its terms, which benefits the employer in the event of action having to be taken against an employee. Documented training can also assist the employer itself if a regulator takes action against it for policy or control breaches.

    Some South African employment contracts require employees to keep familiar with their employer’s workplace policies independent of any training. Policies would ordinarily include a provision sitting out what employees should do if they are unable to understand the policy.

    For queries regarding workplace policies in South Africa, please contact David Woodhouse or Geoffrey Allsop.

  • UAE: onshore

    Clearly documented and properly implemented policies can assist employers in the United Arab Emirates (UAE) in demonstrating compliance with the relevant laws and regulations, particularly in areas such as discipline, employee conduct, anti-harassment and health and safety. In the absence of appropriate policies, employers may face increased exposure to employee claims, limited ability to enforce disciplinary measures and greater risk during inspections or disputes before labour authorities and courts.

    The below requirements apply to ‘onshore’ UAE employers, as governed by federal law. Separate legal regimes apply in some free zones, including the international financial centres the Dubai International Financial Centre (DIFC) and Abu Dhabi Global Market (ADGM) – considered separately below.

    Which workplace polices are legally mandatory?

    Article 13(3) of the UAE Federal Decree-Law No 33 of 2021 (‘the UAE Law’) requires employers to provide rules regarding the organisation of work – including work instructions, penalties, promotions, rewards and other by-laws and regulations – in accordance with controls specified by the Implementing Regulations (Cabinet Resolution No. 1 of 2022).

    Employment practices: under Article 14 of the Implementing Regulations, establishments employing 50 or more workers must establish written terms governing employment practices – including work instructions, penalties, daily working hours, weekly rest days, official holidays, necessary measures to avoid work injuries and fire hazards, and promotion and reward criteria. The employer must inform workers of these terms in a language they understand.

    Health and safety and fire safety: under Article 22(1)(b) of the Implementing Regulations, every employer must display detailed and clear instructions on the means of preventing fires and protecting workers from risks, in Arabic and in another language that the workers understand, in a visible space at the workplace. They must also place warning signs on the approach to hazardous areas.

    Workforce complaints: under Article 24(6) of the Implementing Regulations, every employer who employs 50 or more workers must put in a visible place, or make available through another appropriate mechanism, a system for complaints and grievance claims, stipulating that the worker has the right to file a complaint or grievance claim and to receive a written answer within a specified period.

    Which workplace policies are not mandatory but recommended?

    Although not legally mandatory, the following policies are strongly recommended:

    • disciplinary and grievance procedures (beyond the statutory minimums)
    • performance management
    • benefits
    • flexible/remote working
    • data protection/data transfer
    • code of conduct/employee handbook
    • anti-bribery and corruption
    • whistleblowing
    • conflict of interest/gifts and entertainment
    • social media and acceptable use
    • confidentiality and trade secrets
    • IT/cybersecurity
    • expenses
    • performance management

    Is there a legally prescribed format for workplace policies?

    Not for policies. Companies must use Ministry-issued employment contracts.

    Must workplace policies be provided in a particular language?

    Arabic is the required language for all records, files, data, forms, instructions and circulars under the UAE Law. Bilingual versions are expressly required, with the non-Arabic text matching the Arabic text, for non-Arabic speaking workers. In the event of any difference, the Arabic text prevails.

    Fire prevention and worker protection instructions displayed at the workplace, as required by the Implementing Regulations, must be in Arabic and in another language that the workers understand.

    Do any procedural requirements apply to workplace policies?

    Workplace policies may be issued as stand-alone policy documents, incorporated into an employee handbook or referenced in or incorporated into the employment contract.

    Employment contracts must be concluded using Ministry-prescribed forms and registered in the Ministry’s system. Penalties and disciplinary policies must be in force at the establishment and approved by the Ministry before wage deductions can be made for disciplinary reasons. No general registration or approval requirements apply to other workplace policies.

    Work organisation regulations may be adopted unilaterally by employers – the law does not require employee consultation or trade union approval before doing so. However, any work organisation terms must be communicated to workers using any available means, and in a language that they understand, before they can be enforced. Safety instruction-based dismissal is only permitted where the required policies are written and hung in a visible place, and where the worker has been informed of those policies.

    Are employers required to provide training on workplace policies?

    No general training obligation applies in respect of workplace policies. UAE employers must invest in developing workers’ skills and provide the minimum amount of training, qualification and empowerment tools and programmes.

    Employers must provide appropriate training to avoid occupational risks, provide guidance and awareness regulations and conduct periodic evaluations to ensure health and safety compliance. They must provide workers with the necessary means of prevention of occupational risks, inform them of those risks before commencing duty, and train them on the prescribed means of prevention.

    For queries regarding workplace policies in onshore UAE, please contact Luke Tapp or Emma Noble.

  • UAE: Dubai International Financial Centre (DIFC)

    Which workplace policies are legally mandatory?

    Under Article 14(1) of the DIFC Employment Law No. 2 of 2019 (‘DIFC Employment Law’), an employer must provide an employee with a written employment contract in English within seven days of the commencement of employment. The employment contract must include a reference to any applicable disciplinary rules or grievance procedures – effectively making these written documents a legal requirement – and a reference to any applicable policies and procedures, including any code of conduct, and where these can be accessed.

    Under Article 43(1) of the DIFC Employment Law, an employer has a duty to ensure, as far as is reasonably practicable, the health, safety and welfare at work of all its employees. Under Article 43(2), the employer must provide and maintain a workplace that is free of discrimination and victimisation and without risks to employee health and safety. Under Article 44, every employer has a duty to ensure adequate systems are in place to minimise fire hazards and risks from dangerous substances; to provide information, instruction, training and supervision to employees in English or, if necessary, another language understood by the employees; to ensure health and safety at work; and to inform each employee in writing at the time of recruitment of any dangers connected with the employment and of the protective measures the employee shall take.

    In practice, DIFC employers will typically have at least disciplinary and grievance procedures in place, with additional policies often implemented for regulatory or health and safety reasons, particularly as many international employers align their policies with those used across their global operations.

    Which workplace policies are not mandatory but recommended?

    Refer to “onshore UAE” section above.

    Is there a legally prescribed format for workplace policies?

    No.

    Must workplace policies be provided in a particular language?

    The employment contract must be in English. Employment records must be in English, and English has precedence over any other language used in those records.

    Health and safety information, instruction, training and supervision must be provided in English or, if necessary, another language understood by the employees.

    Do any procedural requirements apply to workplace policies?

    Workplace policies may be issued as stand-alone policy documents, incorporated into an employee handbook or referenced in or incorporated into the employment contract.

    Employment contracts do not need to be registered, but must be provided to the employee within seven days. No registration or approval requirements apply to other workplace policies. However, under Article 69 of the DIFC Employment Law, workplace policies must be retained and available for inspection.

    Any amendment to an employment contract must be made in writing and signed by both the employer and employee before it can be effective, unless the change is of an administrative nature only, in which case the employer must record the amendment in writing and give written notice to the employee before it takes effect. Statutory minimum requirements are non-waivable: any provision to waive them is void in all circumstances except where expressly permitted.

    Are employers required to provide training on workplace policies?

    No general training obligation applies in respect of workplace policies.

    Employers must provide information, instruction, training and supervision in English, or in another language understood by the employee, to ensure health and safety at work. They must inform each employee in writing at the time of recruitment of any dangers connected with the employment, and of the protective measures the employee must take.

    For queries regarding workplace policies in the DIFC, please contact Luke Tapp or Emma Noble.

  • UAE: Abu Dhabi Global Market (ADGM)

    Which workplace policies are legally mandatory?

    Under section 5(1) of the ADGM Employment Regulations 2024 (‘ADGM Regulations’), an employee may only be employed under a written employment contract in English, signed by both the employer and the employee. The employer must ensure that any employee who does not have sufficient competency in written English understands the terms of the employment contract before signing it. The contract must include, as a minimum, reference to any disciplinary rules and grievance procedures applicable to the employee, effectively making these written documents a legal requirement.

    Under s37(1) of the ADGM Regulations, an employer has a duty to ensure, as far as is reasonably practicable, the health and safety and welfare at work of all its employees. Under s37(2), an employer must provide and maintain a workplace that is free of discrimination, harassment and victimisation, and that is safe and without risks to an employee’s health. Under s38, every employer has a duty to ensure adequate systems are in place to minimise health and safety risks including fire hazards; to provide information, instruction, training and supervision to employees on health and safety hazards in English or, if necessary, another language understood by the employees; and to inform each employee in writing at the time of recruitment of any dangers connected with the employment and the protective measures the employee is required to take.

    In practice, ADGM employers will typically have at least disciplinary and grievance procedures in place, with additional policies implemented for regulatory or health and safety reasons, particularly as many international employers align their policies with those used across their global operations.

    Which workplace policies are not mandatory but recommended?

    Refer to “onshore UAE” section above.

    Is there a legally prescribed format for workplace policies?

    No.

    Must workplace policies be provided in a particular language?

    The employment contract must be in English. Where an employee lacks sufficient competency in written English, the employer must take reasonable steps to ensure the employee understands the terms before signing. Employment records must be in English.

    Health and safety information, instruction, training and supervision must be provided in English or, if necessary, another language understood by the employees.

    Do any procedural requirements apply to workplace policies?

    Workplace policies may be issued as stand-alone policy documents, incorporated into an employee handbook or referenced in or incorporated into the employment contract.

    Employment contracts do not need to be registered, but must be signed by both parties. No registration or approval requirements apply to other workplace policies. However, policies must be accessible at the employer’s principal place of business in the ADGM, and must be produced to the Registrar when directed.

    Any amendment to an employment contract must be in writing and signed by both the employer and employee before it can be effective, unless the change is of an administrative nature only, in which case the employer must record the amendment in writing and give written notice to the employee before it takes effect. Statutory minimum requirements are non-waivable: a provision in an agreement to waive or exclude any of them is void except where expressly permitted.

    Are employers required to provide training on workplace policies?

    No general training obligation applies in respect of workplace policies.

    Employers must provide information, instruction, training and supervision on health and safety hazards in English, or in another language understood by the employee. They must inform each employee in writing at the time of recruitment of any dangers connected with the employment, and of the protective measures the employee must take.

    For queries regarding workplace policies in the ADGM, please contact Luke Tapp or Emma Noble.

Developing workplace policies in Asia Pacific 

  • Singapore

    The employment law landscape in Singapore creates a strong incentive for employers to maintain comprehensive and up-to-date workplace policies.

    Regulators in Singapore place significant weight on the existence and quality of written policies as evidence of a compliance culture. This is particularly significant in contexts including investigations by the Ministry of Manpower (MOM) following workplace accidents, investigations by the Personal Data Protection Commission (PDPC) and investigations by the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) concerning breaches of fair employment practices, among other matters.

    At the same time, policies are routinely relied on by employers in the context of proceedings brought by employees before the Employment Claims Tribunal (ECT) or the courts.

    Which workplace policies are legally mandatory?

    Workplace health and safety policy: under the Workplace Safety and Health Act 2006 (WSHA) every employer has a duty to take, so far as is reasonably practicable, such measures as are necessary to ensure the safety and health of employees at work. These measures include providing and maintaining a safe work environment, developing and implementing procedures for dealing with emergencies, and ensuring that employees have adequate instruction, information, training and supervision. The WSHA is supplemented by various subsidiary legislation which prescribes detailed health, safety and welfare requirements for workplaces. Employers are required to conduct risk assessments and maintain related documentation, and MOM inspectors have statutory powers to enter workplaces and review safety documentation.

    While there is no express requirement to prepare a workforce health and safety policy, companies will generally put such a policy document in place in practice to capture the relevant procedures and measures required by law.

    Grievance handling processes: under section 27 of the upcoming Workplace Fairness Act (WFA), employers who fulfil the statutory criteria will be required to put in place proper grievance-handling processes for workplace discrimination, which may include harassment and bullying conduct. Employers who fail to put in place adequate internal processes will be committing a civil contravention and may face administrative penalties. Separately, TAFEO has published a Tripartite Standard on Grievance Handling and a grievance handling handbook with recommendations on certain employment practices for employers to consider.

    Data protection: the Personal Data Protection Act 2012 (PDPA) is the principal data protection legislation in Singapore, governing how organisations collect, use and disclose personal data. The PDPA applies to, among other things, employee data which employers may access during recruitment, pre-employment screening and the course of employment.

    Flexible work arrangements: the Tripartite Guidelines on Flexible Work Arrangement Requests (TGFWAR) set out the process for employees to request flexible work arrangements (FWAs), as well as the process for employers to consider and respond to such requests. Under the TGFWAR, employers are expected to put in place human resource and work processes to support FWAs, including implementing a formal FWA request process specifying the required format and information to be provided. Employers are expected to properly consider each FWA request based on business needs and communicate their decision on whether to grant a request within two months of it being made. Where a FWA request is rejected, employers are encouraged to engage employees on alternative working arrangements.

    While the TGFWAR are not strictly legally binding, non-compliance may attract regulatory scrutiny from MOM and TAFEP.

    Which workplace policies are not mandatory but recommended?

    The following workplace policies are not legally required in Singapore but are strongly recommended as a matter of good practice, risk management and legal risk mitigation:

    Code of conduct/employee handbook: commonly referenced in employment contracts and typically serves as the foundation for disciplinary action. It typically incorporates other policies listed below.

    Anti-bribery and corruption policy: assists in demonstrating compliance with the Prevention of Corruption Act 1960, Corruption, Drug Trafficking and Other Serious Crimes (Confiscation of Benefits) Act 1992 and managing the risk of prosecution for corruption offences.

    Whistleblowing policy: no general statutory requirement, but listed companies are expected to have whistleblowing policies under the Singapore Exchange (SGX) Listing Rules.

    Conflict of interest/gift and entertainment policy: particularly recommended for employers in regulated industries or with government-facing operations.

    Social media and acceptable use policy.

    Confidentiality and trade secrets policy.

    IT/cybersecurity policy.

    Expenses policy.

    Performance management policy.

    Fire safety policy: under the Fire Safety Act 1993 (FSA), employers who are occupiers of premises have certain obligations in relation to fire safety. Whilst the FSA does not expressly mandate a standalone fire safety policy, employers who are occupiers of premises should, as a matter of good practice, put in place a written policy documenting their fire risk assessments, emergency evacuation procedures, fire drill schedules and the roles and responsibilities of appointed fire safety managers, so as to demonstrate compliance with their FSA obligations.

    In addition, TAFEP has published various guidelines and handbooks on employment practices. While these guidelines are not legally binding, employers are encouraged to comply with them and they are often treated as ‘de facto’ standards in practice. Non-compliance may attract regulatory scrutiny, and employers found to have breached them may face restrictions on work pass applications and renewals for foreign workers, which can potentially have significant operational consequences.

    Is there a legally prescribed format for workplace policies?

    There is no single prescribed form of issuance for workplace policies under Singapore law. Standalone policy documents, particularly in digital form, employee handbooks and incorporation into employment contracts by way of incorporation clauses are all legally acceptable and commonly used in practice.

    In Singapore, the employee handbook typically addresses the full suite of employment policies. Employers should clearly state whether the handbook and its policies are contractual or non-contractual in nature. Where policies are expressly incorporated by reference into the employment contract, they may acquire contractual status and employers should therefore exercise caution in making any future amendments unilaterally.

    Do any procedural requirements apply to workplace policies?

    There is no general requirement to obtain prior government approval or to register workplace policies with any authority in Singapore. However, some points where greater regulatory oversight applies should be noted.

    Workplace safety and health: MOM-appointed workplace safety and health inspectors have statutory powers to enter workplaces and review safety documentation, including risk assessments. Some workplaces are required to audit or internally review their health and safety measures at prescribed intervals, subject to regulatory oversight by MOM.

    Employee retrenchment: employers who retrench employees must notify MOM of that retrenchment. Employers with 10 or more employees must submit mandatory retrenchment notifications to MOM.

    Data protection: although no registration of data protection policies is required, organisations must notify the PDPC of any data breaches that meet the notification threshold under the PDPA.

    Fair employment practices: although no registration of policies is required, employers found to have breached the TGFEP may be investigated by TAFEP and, following referral to MOM, may face restrictions on applying for or renewing work passes for foreign workers.

    Work injury compensation arrangements: under the Work Injury Compensation Act 2019, employers are required to maintain work injury compensation for all employees. MOM may conduct inspections to verify compliance with insurance obligations.

    Fire safety: no registration required, but fire risk assessments and emergency procedures must be documented and available for inspection.

    Workplace policies may generally be adopted unilaterally by the employer, provided they are not inconsistent with statutory minimum entitlements or the employee’s contract of employment. While formal employee consent is not typically required for standard non-contractual workplace policies, it is standard practice for employers to obtain employee acknowledgement of receipt as evidence that the policies have been communicated. This is commonly done through a signed acknowledgement form, email confirmation, or electronic acceptance via an HR information system.

    Where a policy introduces terms that would amount to a variation of a key employment clause or where the policy has been expressly incorporated into the employment contract, the employee’s express consent will generally be required. Unilateral changes to contractual terms may potentially constitute a breach of contract.

    Singapore does not have a statutory works council system. However, under the Industrial Relations Act 1960 (IRA) trade unions, after being recognised by their respective employers, become the sole bargaining agent for the unionised employees that they represent. Employers are required to engage the union through collective bargaining on industrial matters, including matters relating to the terms and conditions of employment. Changes to policies that have a direct impact on such employment terms should be discussed with and negotiated through the union.

    Are employers required to provide training on workplace policies?

    Training is not legally required, but is strongly recommended in areas including workplace safety and health, fire safety and data protection. Employers must also ensure adequate first aid provision, including trained first aiders in appropriate cases.

    The Singapore Food Agency requires that food handlers and food hygiene officers pass certain courses.

    Regulated financial institutions are required to provide anti-money laundering and counter-terrorist financing (AML/CFT) training to relevant employees. This must cover due diligence, suspicious transaction reporting and sanctions compliance obligations.

    Further training on areas including anti-bribery and corruption, employee codes of conduct, IT and cyber security and harassment prevention is commonly expected in practice.

    For queries regarding workplace policies in Singapore, please contact Mayumi Soh.

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